Customer

Yes, You can just make sure that the address you provide is within the service area of Azlee and provide drop off address the exact delivery address

Your order status will be available at your dash board of your application.

Editing of processed order can only be made if the order wasn’t prepared by the restaurant, in this case, you can either contact Azlee support team or you can contact driver directly and inform him the changes you need to make but should be stick to the same price of your previous order.

You can watch our customer training channel in youtube or also can refer the website gallery

Yes, please refer to our Refund, Replacement and Cancellation Policy

You can upload valid prescription* through a-ZLEE app
A valid prescription will have the following details in place
Date of prescription, Patient name, Doctor’s name, Duration/ Dosage of medicine, Doctor’s Signature/Stamp, Doctor’s Registration Number

Make sure that the products that you add are eligible for the offer. To find that out, Select the product and just below the price, you will be able to see the button add coupons where you can apply product coupon code.

Our delivery charge will be nominal and will be intimated prior to the customer. It will change depends on delivery location our discreet offers.

Yes, you can ask for a change in delivery address if our supplier or rider hasn’t dispatched or picked up the placed order you can proceed by calling Azlee Support team by the app.

You can pay by cash on Delivery, UPI, Wallets, Credit/Debit/ATM Card, and Net Banking

No you can download your invoice on a-ZLEE app my order section.

Please contact our support team and you will be served quick and fairly or please see our return and cancellation policy here
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Please contact our support team and you will be served quick and fairly or please see our return and cancellation policy here

Sorry, we don’t allow a credit on goods Currently.

A-ZLEE is different for its variety of product and services we deliver to our customer in quicker,safer,and cheeper way

Yes, you can take our courier services from anywhere to anywhere.

When you select our courier service from a-ZLEE FAZZA, we give you option to choose vehicle

To submit complaints or report a driver, contact a-zlee support, or You can report complaints and rate driver directly on on a-ZLEE app

Please contact support team before the restaurant start prepare order

It will depend on product what you take, and we will update you on our app and also you can track your orders in a-ZLEE app order details.

Rider Partners

You can transfer your money directly to your bank account, from Azlee rider app wallet of amount more than 1000rs or can directly pay the restaurant’s cash on delivery order through your wallet.

Order can only be re-dispatched if there is any genuine issue with driver and can be done by contacting rider support in rider app.

Please contact our rider support in rider app.

You are not completed your verification process. If you completed you can call our service executive, or you might violated any of the app policies.

You are not completed your verification process. If you completed you can call our service executive, or you might violated any of the app policies

Are you interested to join Azlee rider partner Please click here and your eligibility criteria are :
You must be at least 18 years old
Android or iOs phone higher with at least 2GB of Ram
A vehicle that meets all applicable law and safety requirements.
Driving License, Registration Certificates (RC) and Insurance certificate
Address proof
A valid PAN (Permanent Account Number) Card (optional)
Bank Account Proof

You will be working on an earning per order you delivered, you will earn for each delivery you make, and will provide a bonus for completing targets.

You can dispatch your order to another driver by contacting rider support with relevant proof for accident.

You can report complaints about restaurant on a-ZLEE delivery partner app or by email.

You can go through your app help line process will be available a button for a-zlee support you can drop a message and you will be served in less than 3 min

Your compensated to the percentage of your fault on cancellation.

Merchant partners

We provide delivery partner contact details when accept the order from customers

As restaurant it’s no need to contact customer as for restaurant our rider is the cutomer any issue with order you can directly contact rider or a-zlee support team.

Order cancellation can be performed directly through restaurant app with relevant reason.

Azlee provides the merchants their money credited on the spot it’s delivered either by cash or by adding to their wallet.

You can transfer your money directly to your bank account any amount greater than 2000rs and 24hrs since the amount in wallet.

Please go through a-ZLEE Merchant Partners Registration process (Click here) by visiting our website.

For cash orders, you will be get paid on spot by our riders, or incase it’s online you will be credited the amount to your wallet immediately after the rider picks up the order from the restaurant.